Privacy Policy
Last updated: April 2026 Operated by: Keyzai LLC · 1942 Broadway St. STE 314C · Boulder, CO 80302 · USA
This Privacy Policy describes how Gamespon ("we," "us," or "our"), a brand operated by Keyzai LLC, collects, uses, and shares information about you when you visit or make a purchase from gamespon.com (the "Site").
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide Directly
When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect:
- Contact information: Name, email address, phone number
- Billing and shipping information: Street address, city, state/province, ZIP/postal code, country
- Payment information: Credit/debit card details (processed securely via our payment provider — we do not store full card numbers)
- Account credentials: Username and password (if you create an account)
- Communications: Messages you send us via email or contact forms
Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:
- Device information: Browser type and version, operating system, device type
- Usage data: Pages visited, time spent on pages, links clicked, referring URLs
- IP address and approximate location
- Cookies and tracking technologies (see Section 6 below)
Information from Third Parties
We may receive information about you from third-party services including:
- Payment processors (e.g., Shopify Payments, Airwallex, PayPal) to complete transactions
- Shipping carriers to fulfill and track your order
- Analytics providers (e.g., Google Analytics) to understand Site usage
- Advertising platforms (e.g., Google Ads, Meta) if you interact with our ads
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sending order confirmations, shipping notifications, and tracking updates
- Communicate with you about your orders, returns, or support requests
- Send marketing communications (only if you have opted in) including promotions, new product announcements, and newsletters
- Improve our Site and services through analytics and user behavior insights
- Prevent fraud and ensure the security of transactions
- Comply with legal obligations including tax reporting and applicable consumer protection laws
- Serve personalized advertising based on your browsing behavior (see Section 6)
3. How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business:
| Third Party | Purpose |
|---|---|
| Shopify Inc. | E-commerce platform powering our store |
| Airwallex / Payment Processors | Secure payment processing |
| USPS / UPS / DHL / Royal Mail | Order fulfillment and shipping |
| ParcelPanel | Order tracking services |
| Google Analytics | Website analytics and performance |
| Google Ads / Meta Ads | Advertising and remarketing |
| Mailchimp / Klaviyo | Email marketing (if applicable) |
All third-party providers are required to handle your data in compliance with applicable privacy laws and their own privacy policies.
We may also disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Gamespon, our customers, or others.
4. Data Retention
We retain your personal data for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting obligations
- Resolve disputes and enforce our agreements
Order data is typically retained for 7 years for tax and accounting purposes. You may request deletion of your personal data at any time (see Section 8).
5. Your Rights
United States — California Residents (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request disclosure of what personal information we collect, use, disclose, and sell
- Right to Delete: Request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out: We do not sell personal information. If this changes, you will have the right to opt out
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
To exercise your CCPA rights, contact us at support@gamespon.com with the subject line "CCPA Request."
United Kingdom & European Union Residents (GDPR / UK GDPR)
If you are located in the UK or EU, you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
- Right to Restrict Processing: Request that we limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at support@gamespon.com. We will respond within 30 days of receiving your request. You also have the right to lodge a complaint with your local data protection authority.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device.
Types of Cookies We Use
| Type | Purpose |
|---|---|
| Essential cookies | Required for the Site to function (e.g., shopping cart, login session) |
| Analytics cookies | Understand how visitors use our Site (e.g., Google Analytics) |
| Marketing cookies | Deliver personalized ads and measure ad performance (e.g., Google Ads, Meta Pixel) |
| Preference cookies | Remember your settings and preferences |
Managing Cookies
You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site.
You may also opt out of interest-based advertising by visiting:
7. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption on all pages of our Site
- PCI-DSS compliant payment processing via our payment providers
- Restricted access to personal data on a need-to-know basis
- Regular security reviews of our systems and practices
While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
8. Your Choices & Opt-Outs
Marketing Emails
You may unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link in any email or by contacting us at support@gamespon.com. Note: You will still receive transactional emails related to your orders.
Deleting Your Account
To request deletion of your account and associated personal data, email us at support@gamespon.com with the subject line "Delete My Account." We will process your request within 30 days, subject to legal retention obligations.
9. Children's Privacy
Our Site is not directed to children under the age of 13 (or 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us immediately at support@gamespon.com and we will take steps to delete the information.
10. International Data Transfers
Gamespon is operated from the United States. If you are located outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
For customers in the UK and EU, we ensure that any international transfers of personal data are subject to appropriate safeguards in accordance with GDPR and UK GDPR requirements, including Standard Contractual Clauses where applicable.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of our Site after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
For any privacy-related questions, requests, or concerns, please contact our privacy team:
📧 Email: support@gamespon.com 📬 Mail: Keyzai LLC · 1942 Broadway St. STE 314C · Boulder, CO 80302 · USA 🕐 Response Time: Within 30 days of receipt
Gamespon is a brand of Keyzai LLC, registered in the State of Colorado, United States.